Support

Important: If you think you or someone you care for is having a medical or mental health emergency, call 911 or go to the nearest hospital. Do not attempt to access emergency care through this website.

For advice, medical assistance or booking appointments, go to Get care.

Chat

Connect with an enrollment specialist.

New Kaiser Permanente member?

 

Your health care plan with Kaiser Permanente is more than just coverage - it’s a partnership in health. It connects you to a group of physicians, services, and online tools for a total approach to care.

 

FAQs

For nonemergency medical needs, you can make an urgent care appointment by phone, online, or in our app.1,2  You may be able to schedule same-day or next-day appointments. 

You can schedule many specialty care appointments without a referral, like:
  • Ob-gyn
  • Optometry
  • Mental health

Visit kp.org/getcare to view your options. For other specialty care needs, contact your personal doctor about getting a referral.

You can schedule routine eye exams without a referral. Sign in to your kp.org account to make appointments, order prescriptions, and more.

Yes, you can have most prescriptions delivered to your home at no additional cost. Sign in to kp.org/pharmacy or our app to track and manage your prescriptions online. 

At Kaiser Permanente, we know health and wellness goes beyond the doctor’s office. That’s why we’re here to help you find the high-quality care and resources you need. As a member, you can access tools like:

  • Self-care apps
  • Health classes and programs3
  • Wellness coaching
  • Health risk assessment questionnaire
  • Symptom checker
  • Help quitting tobacco

Visit kp.org/health-wellness to browse these resources and more. And be sure to stay on top of your regular wellness visits, recommend screenings, and immunization.

 

 


Footnotes: