Get started as a Kaiser Permanente member

Follow these easy steps to get the most out of your plan

Step 1: Create your online account

Once your plan starts, register for an account on kp.org or in the KP app.

Step 2: Choose a primary care doctor - and change anytime

Find and select a doctor based on your needs, preferences, and locations. You can change doctors anytime you'd like.

Step 3: Get your prescriptions

We’ll help you move prescriptions from your current pharmacy to Kaiser Permanente. To get started, go to kp.org/new-members or call us at 1-877-RXKAISER (1-877-795-2473) (TTY 711), Monday to Friday, 8:00 a.m. to 8:00 p.m. Pacific time.

Discover how easy it is to manage your care online

Explore the most popular kp.org features behind sign-on with the
kp.org app member experience demos and see how we provide convenient, high-quality care, anytime, anywhere.

Try it now

Important: If you think you or someone you care for is having a medical or mental health emergency, call 911 or go to the nearest hospital. Do not attempt to access emergency care through this website.

For advice, medical assistance or booking appointments, go to Get Care.

Chat

Connect with a Member Services representative.

New Kaiser Permanente member?

Register on kp.org to get started.

Additional contact options

Contact web manager

File a complaint

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